Privacy Policy
Last updated June 3, 2026
1. Information We Collect
We collect information you provide directly — such as your name, email address, shipping address, and payment details — when you create an account or place an order. We also collect usage data (pages visited, products viewed) via cookies and analytics tools.
2. How We Use Your Information
Your information is used to process orders, send transactional emails (order confirmations, shipping updates), provide customer support, and — with your consent — send marketing communications. We do not sell your personal data to third parties.
3. Cookies
We use essential cookies (required for cart and authentication) and optional analytics cookies (to understand site usage). You can manage cookie preferences in your browser settings at any time.
4. Data Retention
We retain your account and order data for as long as your account is active or as required by law. You may request deletion of your account and associated data at any time by contacting us.
5. Your Rights
Depending on your location, you may have the right to access, correct, delete, or export your personal data. To exercise these rights, email support@optixsol.com.
6. Security
All payment information is processed via PCI-compliant providers. We use HTTPS throughout the site and never store raw card numbers on our servers.
7. Changes to This Policy
We may update this policy periodically. Material changes will be communicated via email or a prominent notice on the site. Continued use of optixsol after changes constitutes acceptance of the updated policy.
Questions? Contact us at support@optixsol.com.